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Privacy and Legal Policies Terms of Use Intellectual Property We permit you to print or download one copy of the materials or content on this website on any single computer for your personal non-commercial use, provided you keep intact all copyright and other proprietary notices (for example, "Copyright © 2004 H.J. Heinz Company of Canada Ltd. All rights reserved."). This is a license. It does not give you ownership of any of the materials or content you download, and this license is subject to all of the restrictions set out in this Agreement. Systematic retrieval of data or other content from this website to create or compile, directly or indirectly, a collection, compilation, database or directory without written permission from Heinz is prohibited. In addition, this website contains a number of names, logos, trademarks, service marks and other intellectual property rights which are the property of Heinz. You agree not to use or display publicly these marks without the prior written permission of Heinz. Other trademarks appearing on this website are the property of their respective owners. This website is owned by Heinz and any of the images, text, audio or other comments (basically everything you see, read or hear on this website) is copyrighted by Heinz and may only be used in the manner provided in this Agreement. You may not frame or utilize framing techniques to enclose any trademark, logo or other information on this website without prior express written permission of Heinz. You may not use any metatags or any other hidden text utilizing Heinz's name or trademarks without the prior written permission of Heinz. You are granted a limited, revocable and nonexclusive right to create a hyperlink to this website for your personal non-commercial use so long as the link does not portray Heinz, its affiliates or their products or services in a false, misleading, derogatory or otherwise objectionable manner. You may not use any Heinz logo or other proprietary graphic or trademark as part of the link without prior written permission of Heinz. Disclaimer of Warranties HEINZ DOES NOT MAKE ANY WARRANTY OR REPRESENTATION, AND THERE IS NO IMPLIED CONDITION, THAT THIS WEBSITE WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS, OR THAT THIS WEBSITE WILL BE UNINTERRUPTED, TIMELY, COMPLETE, SECURE, ERROR- OR VIRUS-FREE, OR THAT DEFECTS, IF ANY, WILL BE CORRECTED. HEINZ DOES NOT MAKE ANY WARRANTY OR REPRESENTATION, AND THERE IS NO IMPLIED CONDITION, REGARDING THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THIS WEBSITE, THE ACCURACY OR RELIABILITY OF ANY INFORMATION OBTAINED THROUGH THIS WEBSITE OR THE QUALITY OF ANY PRODUCTS, SERVICES, WEBSITES, INFORMATION OR OTHER MATERIAL OBTAINED BY YOU THROUGH THIS WEBSITE OR AS A RESULT OF THIS WEBSITE. Dated Material Disclaimer Limitations of Liability Indemnification Links to Other Websites Links do not imply that Heinz sponsors, endorses, is affiliated or associated with, or is legally authorized to use any trademark, trade name, logo, copyrighted work or other intellectual property displayed in or accessible through the links, or that any linked website is authorized to use any trademark, trade name, logo, copyrighted work or other intellectual property of Heinz. You agree that Heinz is not responsible or liable for the availability of, or content on, other websites or for supplementing, updating or correcting information contained on other websites. International Use Use of Communications This policy is intended to avoid confusion about the ownership of new ideas and concepts and to help protect you. By sending us any proposed ideas or other such information, you agree to transfer to Heinz all of your rights and interests in such proposed intellectual property, ideas and information. You further agree that Heinz is free to use any ideas, concepts or know-how that you or individuals acting on your behalf provide to Heinz. Other Terms and Conditions If any provision of this Agreement is invalid or unenforceable, that the provision will be deemed not to be in this Agreement and the remaining provisions contained in this Agreement will continue in full force and effect. This Agreement constitutes the entire agreement between you and Heinz regarding your use of this website. No advice or information, whether oral or written, obtained by you from Heinz will alter the terms of this Agreement. You should check, however, our Privacy Policy for additional terms that form part of this Agreement. You agree that failure by Heinz to enforce or exercise any provision of this Agreement or exercise any of its rights under this Agreement will not constitute a waiver of that right or provision. Privacy Policy Heinz is sensitive to the privacy concerns of our customers, including the visitors to our websites, and recognizes that you are concerned about the information you provide us and how we treat that information. We developed a Privacy Policy to address your concerns and explain certain choices you can make about the manner in which your personal information is collected and used at our websites and otherwise. Because many of our visitors are children, we take special care to ensure that our content is appropriate for children and we take special steps to help protect their privacy. Heinz has developed its Privacy Policy to reflect the policies of the Grocery Manufacturers of America ("GMA") and the Food and Consumer Products Manufacturers of Canada (“FCPM”). Heinz is proud to be a member of the GMA and FCPM, the world's largest associations of food, beverage and consumer product companies. These associations lead efforts to increase productivity, efficiency and growth in the food, beverage and consumer products industry. GMA/FCPM and its member companies respect the privacy concerns of consumers and implement policies that address those concerns. As a member, we join GMA/FCPM in its support of the following key principles: Information Collected At some Heinz websites, you can order products, gift items, enter contests, subscribe to services or otherwise respond to certain offers and opportunities. In order to accomplish this, it may be necessary for you to voluntarily provide some of the following types of personally identifiable information: name, address, e-mail address, telephone number, fax number, credit card information and information about your interest in and use of various products, programs and services. At certain Heinz websites, you can request that items, products or information be sent directly to other recipients. It may be necessary for you to provide their name, address, e-mail address and telephone number. You may not provide this information to us unless you have the recipients’ consent to do so. By providing this information to us, you represent that you have obtained their consent to do so. If you order products or gift items, you will be requested to provide credit card information. All personal information received in connection with such orders will be handled in the manner specified in our Security Statement. We also may collect certain non-personally identifiable information when you visit one of our websites, as part of the standard operation of our server, by using Cookie Technology. This technology does not personally identify you or extract any information from your computer. Rather, Cookie Technology is used to provide an enhanced online experience, to measure and monitor the use of our website and to improve its design and content. The information this technology collects may include: the name of your Internet service provider, the date and time you accessed the website, the Internet address of the website from which you enter our website and where you go after you leave our website. Data that would personally identify you is known only when voluntarily submitted. How We Use Information Certain of your information may on occasion be combined with our other records to enhance our ability to market those products or services we believe may be of interest to you. We never sell, rent or otherwise share any personal information we obtain with third parties, unless we have notified you at an e-mail address you provided that we intend to do so and we give you the opportunity to decline to have your personal information shared with the third parties. Sometimes we use agents or contractors for processing or fulfillment. Such agents or contractors are required to use your personal information only for purposes of carrying out the services they are performing for Heinz and are bound to safeguard the information transferred to them with measures comparable to the measures we use. Your personal information may be transferred, disclosed or processed outside of your country. We will ensure that your personal information, no matter where it is located, will only be used and disclosed in accordance with this Privacy Policy. We may have to disclose personally identifiable information in response to legal requirements under applicable legislation, for example court orders, subpoenas or specific requests from law enforcement agencies. Only employees, agents and contractors who need your personal information for the purposes set out above will have access to it. Safeguarding Information Other Websites Children's Privacy Policy We believe that parents have the ultimate responsibility to supervise their children's online activities to ensure that children have a safe and rewarding experience. We urge parents to discuss the online release of personal information with their children and we urge children to check with their parents before entering information on any website. Some portions of our websites are directed in whole or in part to children under 13. When a child under 13 enters a contest or sweepstakes, asks to receive an e-mail newsletter, or requests to participate in other activities or receive other services, it may be necessary for us to ask the child to supply personally identifiable information, such as his or her name, address, e-mail address, telephone number, hobbies and information about his or her interest in, and use of, various products, programs and services. We do not request that the child disclose more information than is reasonably necessary to participate in the activity of interest to the child. In addition, we also may collect certain non-personally identifiable information when a child visits one of our websites, as part of the standard operation of our server, by using Cookie Technology. This technology does not personally identify a child or extract any information from his or her computer. Rather, Cookie Technology is used to provide an enhanced online experience, to measure and monitor the use of our website and to improve its design and content. The information this technology collects may include: the name of the child's Internet service provider, the date and time the child accessed the website, the Internet address of the website from which the child entered our website and where the child went after leaving our website. Data that would personally identify your child is known only when voluntarily submitted. Whenever we request personally identifiable information from a child, we will also ask for a parent's e-mail address so that we can notify the parent that we have received personal information from the child. We then give the parent the option to consent to or withdraw the entry or request and remove the child's information from the database. If the parent permits the entry or participation, we will not use the personal information for any purpose other than completion of the promotion or participation in the activity and we will contact the parent if the child wins and we need any additional personal information for prize delivery. We do not share a child's information with third parties (other than agents or contractors necessary for fulfillment services) unless we have explicitly said so in the notice to the parent, and described with whom and for what purpose we would share such information. We will delete the child's information and the parent’s information from our database within a reasonable time after the conclusion of these promotions, unless the parent has given us permission to retain the information in our records. We might permit a child to send us an e-mail. We will respond to such e-mails, but we do not store the names, addresses or e-mails themselves in our databases, nor do we share them with third parties (other than for fulfillment services). Upon proper identification, any parent can review any personal information we have collected from his or her children, if we are still maintaining the information in our database, by following the procedures outlined in the Access to Information section below. Heinz does not sell products for purchase by children. We sell children's products for purchase by adults. If you are under the age of majority in the place where you live, you may use this website to purchase Heinz products only with the involvement of a parent or guardian. Access to Information
Please be sure to include your e-mail address or mailing address, and a telephone number, where we can reach you. We will take reasonable steps to verify your identity before granting you access to the personal information that we collect and maintain about you or your child. Order Forms When our order form asks you to enter sensitive information, such as a credit card number, that information is encrypted using a Secure Sockets Layer ("SSL") encryption software. The Netscape® Navigator and the Microsoft® Internet Explorer browsers have built-in security features to prevent you from unwittingly submitting personal information over non-secure channels. While on a secure web page, such as our order form, the lock icon at the bottom of your browser, such as Netscape® Navigator or Microsoft® Internet Explorer, becomes locked, as opposed to un-locked or open when you are just exploring the Internet. The URL, or Internet address, in the "Address" or "Location" window near the top of your screen also displays "https://" at the beginning, instead of "http://". Our e-commerce servers also use digital certificates issued by VeriSign®, a leading certificate authority, so you can verify and be confident that you are visiting a Heinz website and not an imposter. If you try submitting information to a website without a digital certificate, your browser such as Netscape® Navigator or Microsoft® Internet Explorer will by default show a warning. While we use encryption software and digital certificates to protect your sensitive information online, we also take appropriate measures to protect your information off-line. All of your information, not just the sensitive information mentioned above, is restricted to our offices and agents. Only individuals who need the information to perform a specific job (for example, billing clerks or customer service representatives) are granted access to your personally identifiable information. Our employees and agents are periodically notified and/or reminded about the importance we place on privacy and what they can do to ensure that your information is protected. Finally, the servers where we store personally identifiable information are kept in a secure locked environment. Confirmation of an Online Transaction
Retention of Information Confirmation of the Sale Dispute Resolution |
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